eCard FAQs

What is an eCard?
The eCard is an electronically produced and distributed library card. With an eCard you can access our Digital Library , Research & Homework tools, and take free Online Computer classes.

Who needs an eCard?
The eCard is ideal for people who want immediate use of our online digital collections, such as eBooks and eAudiobooks, without first visiting a library location to obtain a full access card.

I don't live in the city of Poplar Bluff, may I still apply for an eCard?
Yes, the eCard is available to anyone who lives in the following Missouri counties: Butler, Carter, Dunklin, Ripley, Stoddard or Wayne. To qualify for an ecard you will need to provide a current, physical address. Post office box numbers are not considered proof of residency

How do I get an eCard?
Complete the online eCard application. Watch for your eCard to arrive in your email inbox in the next 24-48 business hours. Start enjoying your eCard with free access to more than 500,000+ digital items.

Do I have to renew my eCard?
Yes, eCards are valid for 2 years. You can renew your eCard by completing the eCard renewal form. The library will send an email confirmation when your eCard renewal is complete.

What if I lose my eCard, forget my number, etc.?
If you forgot your eCard number, you can locate it by logging into My Account with the user name and password registered to your eCard account.

If your eCard has been lost or stolen, report it to the library by phone or email at library@poplarbluff.org as soon as possible. After reporting the loss to the library, you will be provided a new eCard number.

What is the difference between a full-access library card and an eCard?
An eCard gives you access to our online digital collections only.

A full access library card is the physical card offered to all patrons who visit the library with identification and proof of address. This card can be used to access both our digital and physical collections and allows you to check out printed books, periodicals, technology items, CDs and DVDs. In addition, a full-access library card allows you to reserve and use public computers at library locations.