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SERVICES

Borrowing Privileges

1. In the City of Poplar Bluff --City Resident Registration
2. Outside of the City--Nonresident Registration
3. Persons Living Outside of the Above Geographical Locations--Visitors
4. Ownership of Library Cards
5. Confidentiality of Records
6. Length of Loans
7. Change of Address
8. Appeals
9. Borrowers with Overdue Items or Fines
10. Fines and Service Fees
11. Damaged or Lost Material Charges
12. Electronic Resouce Policy

SECTION 1: BORROWING PRIVILEGES

By signing the library signature card, a patron agrees to follow the library rules and guidelines. The patron's signature also acknowledges responsibility for the items and charges, which may be attached because of lost or stolen books and overdue charges.

All cards require that the person receiving the card be present at the time the card is issued or used.

1. IN THE CITY OF POPLAR BLUFF--CITY RESIDENT REGISTRATION

A. Eligibility requirements for persons living in the city limits (city residents) of Poplar Bluff, MO.

  1. A resident is any person four years of age or older who lives within the city limits of Poplar Bluff. No "fee" will be collected. The patron application form must be completed. Replacement of lost or stolen cards is $3.00 (effective January 2, 2004). Applicants 16 years and younger will be designated as juvenile. Applicants 17 years and older will be designated as adults.
  2. No resident may be issued a new card or have a card renewed if any charges are unpaid.
  3. New resident cards will expire in one year. Other cards will have a minimum of one year before next expiration date.

B. Two pieces of identification are required.

  1. Verification of address must include two of the following:

    a. Valid Missouri driver's license with current address
    b. Listing in city directory
    c. Personalized checks with current address
    d. Valid documents (rent receipts, postmarked letter, voter registration card) and identification
    e. State or government photo ID.

C. Social Security Number is required for all applicants BEFORE a card is issued. If a legal document is shown with a unique identifying number such as an alternate Driver's License Number, it will be accepted as a substitute. No cards will be issued WITHOUT a Social Security Number or this unique identifying number on an "official document." This includes minors.

2. OUTSIDE OF THE CITY-NONRESIDENTS REGISTRATION

A. All nonresidents will provide the same documentation for identification as required for residents.

B. Nonresidents must live in a county contiguous to Butler County. Those counties are: Carter, Clay, Dunklin, Ripley, Stoddard, and Wayne.

C. Each person in the household must meet the identification requirements, but no additional fee will be required. Nonresidents will pay a $25.00 annual fee (effective January 2, 2004), which provides services for each family member residing in the household. Exceptions to the annual fee are as follows:

EXCEPTIONS:
A nonresident who pays property taxes for real estate in the city limits of Poplar Bluff will not pay a nonresident fee. A copy of the paid tax bill must be presented each year.
Card type is nonresident.

  1. A nonresident who attends Three Rivers Community College will not be charged a nonresident fee. Proof of enrollment is required. Cards are issued for the semester enrolled. Card type is TRCC.
  2. Any child enrolled in a Butler County School K-6 will not pay a card fee. Parent must provide identification for child and parent. Card type is YOUTH.
  3. Any student living in Butler County attending the Poplar Bluff High School or Junior High will pay $1.00 per school year for a card. Card type is Butler County Student (BCS). Student must show school identification to acquire the card each year.

3. PERSONS LIVING OUTSIDE THE ABOVE GEOGRAPHICAL LOCATIONS-VISITORS.

Persons living outside the above geographic locations may be issued a VISITOR CARD.

A. All requirements for identification must be met. This includes a Social Security Number.
B. This card is issued for 90 days at a cost of $10.00.
C. Renewal of the card is also $10.00 per renewal.
D. The card is limited to 5 items checked out and does not allow renewals.

Adopted November 2, 1998

4. OWNERSHIP OF LIBRARY CARDS

All cards issued by the Poplar Bluff Public Library remain the property of the Poplar Bluff Public Library and may be repossessed by the Library for the violation of library rules or misuse of the card.

5. CONFIDENTIALITY OF RECORDS

It is the policy of the Board of Trustees of the Poplar Bluff Public Library to insure the privacy of the users of its services and to consider any library records to be confidential in nature.

No library circulation records shall be made available to members of the public, the press, or any agency of state, federal, and local government, except pursuant to such process, order, or subpoena as may be authorized under the authority of and pursuant to federal, state or local law relating to civil, criminal, or administrative discovery procedures or legislative investigatory power. Any costs incurred by the Library in any search through patron records, even under court order, shall be chargeable to the agency demanding such search.

Library records are for the sole purpose of protecting public property and are not to be used directly or indirectly to identify the types of materials used by individual library patrons. A parent or guardian or a minor child will be given access to the circulation records of that child if the parent or guardian is in possession of the child's library card and is able to provide appropriate identification for him/herself.

6. LENGTH OF LOANS

Circulating materials are checked out for a period of two weeks and may be renewed once for the same period if there have been no calls for the book during the check out period. No more than fifty (50) titles may be checked out at one time.

7. CHANGE OF ADDRESS

All registered patrons of the Poplar Bluff Public Library are required to inform the Poplar Bluff Public Library of any change of address. If at any time mail sent to a patron by the Poplar Bluff Public Library is returned, or if the Library learns by other means that the address on file is no longer accurate, the patron's library card will automatically blocked. The patron will need to re-register according to the procedures outlined for Registration to place the card in "good" standing.

8. APPEALS

Anyone who believes that he/she has been unfairly denied a library card may appeal to the Library Board. Notice of an appeal should be made in writing to the Library Director, who will inform the appellant of the date of the meeting at which the appeal will be heard.

9. BORROWERS WITH OVERDUE ITEMS OR FINES

Patrons will not be permitted to check out library materials and their card will be blocked when they owe fines and fees that total $1.00 or more. Library materials will be considered lost when they are 12 weeks overdue. Patrons will be expected to pay for the replacement of lost materials. An additional service fee will also be charged for lost materials.

The Library will rely on the Office of the District Attorney for collection or appropriate legal remedies to obtain the return of or payment for overdue library materials.

When informed that a patron has overdue books or owes fines at another library, the Poplar Bluff Public Library will deny borrowing privileges until those materials are returned or the debt is paid.

10. FINES AND SERVICE FEES

The Library Board in consultation with the Library Directory has established the following schedule of fines and service fees (effective January 2, 2004):

A. Books - There is an overdue charge of 10 cents per day up to a limit of $5.00 per book.

B. Audiobooks - There is an overdue charge of 10 cents per day per title up to a limit of $5.00 per title.

C. Videos - A charge of 50 cents per day is charged up to $5.00 per video. There is also a charge of $1.00 per video returned in the book return in the parking lot. Videos may be returned in the book return at the front of the building.

D. Magazines - A charge of 10 cents per day up to a limit of $5.00 per magazine.

E. Interlibrary Loans - There is a charge of $3.00 per book for interlibrary loans. Charges made for copies of magazine articles and other fees levied by the lending libraries for interlibrary loan activity will be charged against the borrower.

F. Faxed Materials - Materials may be faxed on the library fax machine for $2.00 for the first page and $1.00 per each additional page. There is no charge for a cover page, but it is required. Faxed materials may be received by patrons for $1.00 for the first page and $0.50 cents per each additional page.

G. Computer Generated Copies - There is a charge of 15 cents for printing to the black and white network printer. There is a charge of $1.00 for printing to the colored network printer. Students in grades K-12 are not charged a fee for homework printouts. (Rev. 11/1/2004)

H. Copies of public records is ten cents ($.10). SB1020 made this change to the Missouri Sunshine Law in 2004. (Rev. 11/1/2004)

FEE SCHEDULE
Non-Resident Library Card $25.00 per household
Replacement Library Card $3.00 per card
Maximum Overdue Fine $5.00 per title
Interlibrary Loan Service $3.00 per item
Microfilm Lending Service $2.00 per reel
Missouri Historical Film $8.00 per reel
Fax (Sending) $2.00 for the first page,
$1.00 for each additional page
Fax (Receiving) $1.00 for the first page,
$0.50 for each additional page

Adopted by the Library Board of Trustees, Monday, October 6, 2003.

11. DAMAGED OR LOST MATERIAL CHARGES

There will be no charge for normal wear and tear on any item.

If an item is damaged by a patron so that further circulation is impossible, the patron will be charged the full replacement price of the item plus a processing fee. Fees will charged as follows:

Removal of barcode - $1.00
Rebind book - Current binding price
Materials lost or damaged beyond repair - (Current retail price as listed in Books in Print plus a $2.00 processing fee.)

Materials that can be repaired by library staff - $2.50

Damage to material will be assumed to be accidental unless there is reason to suspect otherwise. Patrons found defacing or destroying library materials shall be required to pay for a replacement copy plus a processing fee, and will have their library privileges suspended. Legal action may be taken if the damage is extensive.

12. ELECTRONIC RESOURCE POLICY

Electronic access to materials and information in today's economy and global environment is a part of doing business for library patrons. As the internet explosion has changed businesses and schools, it has also become a requirement for public libraries to provide the resources. Because of the cost of these resources and the need to use equipment to view the materials, additional procedures and policies must be implemented in addition to the policies for printed materials.

The electronic resource policy is also affected by the passage of the Neighborhood Children's Internet Protection Act (NCIPA). This act requires that libraries that receive E-rate discounts create policies and procedures to provide a safe environment for children. An "Internet Safety Policy" has been approved by the Board of Trustees, which meets the guidelines set forth under this act. In addition to this safety policy, additional monitoring of the public computers is required from MOREnet. MOREnet is the statewide internet service provider (ISP) for public libraries in the state and requires a log of users for security purposes.

The demand for these resources is great; space and money are not. These resources are made available to library patrons with valid library cards for one hour each day.

It has been a common practice nationwide to provide internet access to visitors. The Poplar Bluff Public Library issues a one time visitor use card to meet this need.

Security software has been installed to protect equipment and resources from being damaged, changed or altered in any way.

Software has been installed on all public access computers to provide filtering, security, and tracking. Filtering is turned on for children under the age of 16 and can be removed by staff upon request.

Adult and children must read and accept the electronic use policy statement before using these resources at each login.

The Library Director may withdraw for a temporary or permanent time use of electronic resources when abuse is documented. This withdrawal is usually, limited to use of electronic resources, but if the abuse is continuous or results in damage to library equipment or resources, the patron library card may be withdrawn. A patron has the right to appeal any decision made by the Director to the Board of Trustees at the regular monthly Board meeting.

Examples of misuse include the following:

Accessing pornographic sites or chat rooms
Sending emails, which are obscene.
Sending any message or package to another computer or site, which was unsolicited.
Changing, altering, deleting, or any process, which impacts the software or equipment of the library or on the internet. (This includes placing icons on the library desktop or shortcuts on the desktop, which were not created by library staff.)
Changing passwords, attempting to change passwords, or any other act which bypasses the library security, tracking, or login scripts installed on computers.
Sharing a library card or library card number with anyone. (Patrons are responsible for any activity assigned to their library card.)

Parents are responsible for children using the library computers. Not following library guidelines will result in privileges being withdrawn for the child and the responsible adult.

As a general rule, the Library Director, will withdraw internet privileges for 90 days for the first offense. A parent will also be informed in writing when a child's actions have resulted in a temporary withdrawal of privileges.

A second offense will result in permanent withdrawal of internet privileges.

Parents are responsible for the actions of their children. A second "breaking the rules" can result in the parent also losing internet privileges.

Adopted July 1, 2002

SECTION 1: RESPONSIBILITY

a. The Poplar Bluff Public Library does not monitor and has no control over the information accessed through the Internet and cannot be held responsible for its content.

b. The Library upholds the right and responsibility of parents to determine and monitor their children's use of all library materials and resources.

c. Parents and guardians, not library staff, are responsible for the Internet information selected and/or accessed by children.

SECTION 2: PROCEDURES

  1. All internet users must use "valid" library card. (This includes temporary cards issued by staff.)
  2. Users must agree to the Internet Access Policy statement in order to access the Internet.
  3. Since space is limited and increased noise from group conversation is disruptive to others, the librarian asks that no more than two people gather at one station.
  4. Staff may issue a temporary card to "visitors" or students. (All users must be tracked for security purposes and to meet guidelines set forth by MoreNet, the library's ISP provider.)

SECTION 3: DOWNLOADING FILES

Downloading files is NOT permitted.

SECTION 4: INTERNET TRAINING

Library staff cannot provide in-depth training concerning Internet computer jargon or personal computer use. Because of library scheduling, Internet-trained staff may not always be available.

SECTION 5: PRINTING

Two laser printers-one black/white and one color--are available for printing information from the Internet computers. Users are responsible for printing costs of 15 cents per page for black/white copies and 25 cents per page for color copies.

SECTION 6: SCHEDULING

Use by patrons shall be on a first come, first served basis.

SECTION 7: E-MAIL ACCOUNTS

The library does not offer electronic mail accounts. Patrons may access their e-mail accounts if they know the Internet address of their private accounts.

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